Last Updated: January 15, 2025
Effective Date: January 15, 2025
Grand Casino Hotel ("we," "our," or "us") uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyze site usage, and provide personalized services.
This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies when you visit our website at grandcasinohotel.com.
GDPR Compliance: This policy complies with the General Data Protection Regulation (GDPR) and Finnish Electronic Communications Act (Sähköisen viestinnän palvelulaki 917/2014).
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.
These cookies are necessary for the website to function properly and cannot be disabled.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| grandcasino_session | Maintains your session during booking process | Session | Essential |
| grandcasino_cookie_consent | Remembers your cookie preferences | 365 days | Essential |
| grandcasino_age_verified | Age verification for hotel services | 30 days | Essential |
| PHPSESSID | Server session management | Session | Essential |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Service | Purpose | Duration | Data Location |
|---|---|---|---|
| Google Analytics 4 | Website usage analytics, visitor behavior | 26 months | EU (Ireland) |
| Microsoft Application Insights | Performance monitoring, error tracking | 90 days | Canada/EU |
These cookies are used to deliver personalized advertisements and track campaign effectiveness.
| Service | Purpose | Duration | Data Location |
|---|---|---|---|
| Google Ads | Advertising targeting, conversion tracking | 90 days | EU/US (SCCs) |
| Facebook Pixel | Social media advertising, retargeting | 90 days | EU/US (SCCs) |
| Hotel Marketing Platform | Personalized hotel offers, email campaigns | 180 days | EU |
Some of our cookie services transfer data outside the European Economic Area (EEA). We ensure appropriate safeguards are in place:
When you first visit our website, you'll see a cookie banner with options to:
You can change your cookie preferences at any time by:
Most browsers allow you to:
Under GDPR, we process cookies based on the following legal grounds:
We retain cookie data for the following periods:
| Cookie Type | Retention Period | Reason |
|---|---|---|
| Essential Cookies | Session to 365 days | Functionality and security |
| Analytics Cookies | 26 months (Google Analytics) | Statistical analysis and improvement |
| Marketing Cookies | 90-180 days | Campaign effectiveness and personalization |
We use the following third-party services that may set cookies:
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will:
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Grand Casino Hotel Oy
Business ID: FI-87654321
Address: 123 Luxury Boulevard, Helsinki, Finland
Email: privacy@grandcasinohotel.com
Phone: +358 9 1234 5678
Email: dpo@grandcasinohotel.com
Response Time: 72 hours for DPO inquiries
Languages: Finnish, English
Finnish Data Protection Ombudsman:
Website: tietosuoja.fi
EU Data Protection Board:
Website: edpb.europa.eu
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or contacting our privacy team.
Remember: Disabling certain cookies may affect website functionality and your user experience.